Marshall & Son Motors Ltd Review
Website: https://www.marshallandsonmotors.co.uk
Phone: 01922 458222
Address: Northgate, Walsall, WS9 8UB
Email: [email protected]
ABOUT COMPANY:
If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Used Car Finance & Loan Specialist of Walsall
If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.
Use our online finance calculator to check what rates we have, plus you can apply for finance online — it only takes two minutes and we aim to get back to you the very same day
Brought second car this year from these guys
No issues with these guys what so ever. Told them what i was after and they were able to help me with a no pressure approach and I was more than happy to buy my daughters car off them. Would recommend.
Couldnt disagree more, great place with clean tidy cars and friendly staff
Good place wiv loads of choice of cars, friendly staff
i brought a car form them, i have recently have had the car checked by the AA, everythink was good, the only problem was a cracked number plate, which i knew was there when i purchased the car. they offered to replace this for me but as i needed the car urgently it never bothered me. This is the 2nd car i have purchased from them, and both times i have been completly satisfied. The cars are clean and very well presented. The staff are very helpful and willing to answer any questions you may have.
Highly recommended
What a breath of fresh air. I’ve been to some back street garages and I couldn’t have left quicker. Not Marshall and son. I spent a couple of weeks looking for a car and went back to these guys a few times just for a browse. They have fresh stock in all the time and once I chose the car for me it was straight forward and haven’t looked back since. I know where I will be sending friends and family for their cars!
I bought an Vauxhall Astra from this dealer in March 2009 when they were still based at the Hastingswood Industrial Park in Erdington. The car was in good nick ; they let me test drive it around the estate and examine it all I liked. I agreed to buy but noted that there was no spare tyre in the boot and that I would expect this to be sorted before handing over the money. When I returned the next day I saw a spare was in the boot: wheel – check, tyre – check, car bought – check. I didn’t think any more of it and like most drivers hoped I’d never need the spare anyway. If only I’d popped off a hubcap and compared the fitted and spare wheels. It would turn out to be over 2 years before I realised what they’d done. Last weekend (July 2011) we were up in the Lake District when the NSF tyre had a blowout whilst my partner was driving up a narrow hill road to watch me running the Trails Marathon. Some helpful locals recovered the car to their driveway for repair where she found that the spare wheel was a 5-stud model but this Astra takes 4-stud. With the spare wheel being useless she called the AA who in turn were able to call out a local garage in Windemere to fit a new tyre to original NSF wheel. Total cost including garage callout fee £150, and I still have what I now know to be a useless spare wheel in the car. Even the AA mechanic was surprised commenting that 5 stud wheels are fairly rare and hard to get hold of. I give this dealer a reasonable rating as the car was priced OK and the actual customer service at the time was good. But it was sloppy practice at best. I wouldn’t have had a spare tyre at all if I hadn’t asked before buying, and it looks like they offloaded a 5 stud wheel they didn’t need without caring if it was right for my car. After the blowout I’d have forked out for a new tyre anyway of course but I’ve paid over the odds to a remote independant garage, plus the Sunday callout fee. And we lost 3+ hours fixing what should have been a 10 minute wheel replacement. I will be visiting the dealer’s new premises in Sutton when time permits to ask if they will make good their original mistake and fit the spare tyre onto a 4 stud wheel. If they don’t want to know after 2 years I’ll be stuck with paying more money to buy a wheel from somewhere else. The lesson as always: check everything when buying second-hand vehicles. Don’t assume all spare parts fit. UPDATE: Marshall & Son Motors provided a correct spare wheel for this Astra when I took the car over later that summer (2011), after first ringing up to make sure they had one in stock. I’d calmed down from my original post about the incident by then and just wanted the vehicle to have the right spare if ever needed. I also lost my password for ReviewCentre, hence not providing an update at the time, and I didn’t realise the garage couldn’t either. The Astra itself went on for 2 more years of useful service and was only sold last winter (15 years old & 130,000 miles on the clock) because we went to live overseas for a while and didn’t want it to stand rusting.I bought an Vauxhall Astra from this dealer in March 2009 when they were still based at the Hastingswood Industrial Park in Erdington. The car was in good nick ; they let me test drive it around the estate and examine it all I liked. I agreed to buy but noted that there was no spare tyre in the boot and that I would expect this to be sorted before handing over the money. When I returned the next day I saw a spare was in the boot: wheel – check, tyre – check, car bought – check. I didn’t think any more of it and like most drivers hoped I’d never need the spare anyway. If only I’d popped off a hubcap and compared the fitted and spare wheels. It would turn out to be over 2 years before I realised what they’d done. Last weekend (July 2011) we were up in the Lake District when the NSF tyre had a blowout whilst my partner was driving up a narrow hill road to watch me running the Trails Marathon. Some helpful locals recovered the car to their driveway for repair where she found that the spare wheel was a 5-stud model but this Astra takes 4-stud. With the spare wheel being useless she called the AA who in turn were able to call out a local garage in Windemere to fit a new tyre to original NSF wheel. Total cost including garage callout fee £150, and I still have what I now know to be a useless spare wheel in the car. Even the AA mechanic was surprised commenting that 5 stud wheels are fairly rare and hard to get hold of. I give this dealer a reasonable rating as the car was priced OK and the actual customer service at the time was good. But it was sloppy practice at best. I wouldn’t have had a spare tyre at all if I hadn’t asked before buying, and it looks like they offloaded a 5 stud wheel they didn’t need without caring if it was right for my car. After the blowout I’d have forked out for a new tyre anyway of course but I’ve paid over the odds to a remote independant garage, plus the Sunday callout fee. And we lost 3+ hours fixing what should have been a 10 minute wheel replacement. I will be visiting the dealer’s new premises in Sutton when time permits to ask if they will make good their original mistake and fit the spare tyre onto a 4 stud wheel. If they don’t want to know after 2 years I’ll be stuck with paying more money to buy a wheel from somewhere else. The lesson as always: check everything when buying second-hand vehicles. Don’t assume all spare parts fit. UPDATE: Marshall & Son Motors provided a correct spare wheel for this Astra when I took the car over later that summer (2011), after first ringing up to make sure they had one in stock. I’d calmed down from my original post about the incident by then and just wanted the vehicle to have the right spare if ever needed. I also lost my password for ReviewCentre, hence not providing an update at the time, and I didn’t realise the garage couldn’t either. The Astra itself went on for 2 more years of useful service and was only sold last winter (15 years old & 130,000 miles on the clock) because we went to live overseas for a while and didn’t want it to stand rusting.