Kraken Review
Website: kraken.com
About company:
Since its inception, the Kraken cryptocurrency exchange has been providing traders from all over the world with high-quality financial services since its inception. It is rightfully considered one of the best platforms for trading cryptocurrencies. The mission of the crypto-exchange, according to its creators, is the popularization of cryptocurrency and access to blockchain technology for all segments of the population. This goal and user feedback form a tandem that inspires the company’s engineers to continuously improve the functionality of the kraken.com platform. We have reviewed the activities of this company and are ready to share the results of our work with you. Brief overview The kraken.com platform was launched 8 years ago (2011). It almost immediately won the trust of users from all over the world. The creator of Kraken Jesse Powell, realizing the growing prospects of digital currency and the rapid development of blockchain technology, set out to develop a platform for currency transfers, geographically and financially unlimited. And he succeeded! The crypto exchange is adapted for corporate clients of any size, as well as individual speculators of various levels. Cryptocurrency exchange Kraken occupies a good position in the world ranking, being one of the first in the digital asset market. The beta version of the site was tested in 2013. In the same year, it was officially open to customers. The listing of the exchange is replenished annually with popular cryptocurrencies. But the management also does not move away from legislative amendments to ban the anonymity of digital currency, which proves the reliability of the site. The main sections of the official website are translated into several languages, so Kraken cannot be called a localized project. Available in English (British and American), Spanish, French, Italian, Portuguese, Turkish, Japanese and Simplified Chinese. Only the main page of the site has been translated into Russian. The overview of the kraken.com site interface leaves a good impression, as it is both a modern design and a logical distribution of functions and sections. Kraken opens up wide trading opportunities for speculators. Here you will find that trading futures, indices and using leverage can be much more convenient and safer. At your disposal are many tools, functions that optimize analysis and exchange processes.
Seems they are having cash flow issues. They can not release funds from Etana to the Exchange customers. And off course the support system is totally disfunctional
Many other exchanges with proper customer service
I have been waiting for someone from the support to do something about my BTC withdrawal that has been stuck at the “passed” stage for 8 days. I file a complaint with the help of a organization in CA and within 2 days i got my coin. There is always no one in the customer support chat to talk to. The ticket system has no follow-up and feedback loop. You are forced to write a new ticket every time and the whole process of “going to nowhere” starts all over again. You are sent a feedback form only when an issue (occasionally by some miracle) has been solved. Only then you are given an option of complaint where you can say “My issue was not resolved.” We cannot give any feedback on unresolved issues and only given that option when an issue has been addressed? Where is the logic? It’s like program is forcing us to provide only positive feedback because it requests feedback only when the outcome is positive. If not for? Grosschargeback?, my btc was far gone.
KYC process is extremely ridiculous. I have to send many pictures of my holding a paper and my ID but they still don’t want to process it. They want me to keep doing that again and again. I have never encountered such a bad customer support like this. I highly don’t recommend to use this.
They used #SHIBARMY for free advertisement, they lied about adding shiba inu. I dont want to use platform that doing something like this to their customers.
I bought ETH from them and I never received it even after filing several compliants which I never received any response to not until I reported to reimburse solutions. Tech was I able to get my money back… No ETH was ever received.
Do you not waste your time or your money on Kraken! I gave them my private information, they jerked me around, they sent me all kinds of confusing messages like Account activated, you’re now intermediate, while they’re having me pose with a note and an ID, and then they tell me they’re closing my account and they can’t tell me why for security reasons! They can pick whom they want as a customer, but a number of people had the same complaint in reviews!
Fortunately I didn’t lose any money, even though a number of people that wrote reviews have, or have had to wait long periods of time to get it back, or they just had it stuck in limbo and they don’t know what’s happening with it!
Something is not right with Kraken, they’re either extremely disorganized, their staff doesn’t know what they’re doing, or they’re just plain up to no good! What are they doing with all this private information that they get from people and then boot them off their site? Do they destroy it? Hopefully they do but who knows!
Proceed at your own risk!
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STay away! It’s a scamm!. I deposited my cash to Kraken Bitcoin Exchange without any problems, but the moment I request a withdrawal, they blocked my account for no reason.
I have provided all the information requested from me to unlock my account, yet they were still holding my money putting out that i did something wrong on my account. Although I have gotten my money back now,
But this was only after I used the services of fundre coup__ AT__ protonmail -com, they helped me get my money back from Kraken Bitcoin Exchange.
If you value your cash, STay away from Kraken Bitcoin Exchange.
Investing with this company has been a disaster. They just stopped paying and all of a sudden my account was blocked, not until Durafox tech came to my rescue, and recover my crypto from this fraudulent investment company.